Iluminators Iluminators

We are hiring a Software Engineer, join our team! You will be designing and developing information systems and report to the Project Manager. You will be part of a highly skilled team and you will build cutting edge information systems with a focus on business applications.

Requirements:
• Bachelor Degree in Computer Science, Engineering or related field.
• 2+ years of software development experience in PHP, JAVA or ASP.NET, in fields like banking, telecommunications, IT products.
Preferred skills and qualifications:
• Intrapersonal skills create good relations to other team members and customers: polite, respectful, humble.
• Proactive and self-motivated person.
• Very Good English (written and spoken).
• Solid knowledge of RDBMS like MySQL, SQL Server, Oracle, Postgres.
• Solid knowledge of Algorithms, Data Structure, OOP, Design Patterns, Operating Systems and Computer Architecture.
• Solid Knowledge of information security principles, intrusion prevention, intrusion detection and incident management techniques.
• Any awarded programming, database (…) related certifications.

Responsibilities:
• Participate and follow the product and project life cycle during each phase like: concept, technical development, test phase, pilot phase, preliminary analyses, evaluating and determining the look and feel.
• Develop web applications based on MVC design patterns, Microservices, SOA.
• Develop stored procedures and design standard reports.
• Follow the coding standards and guides of the company.
• Contribute on performance improvements, infrastructure security hardening, infrastructure high availability and back up policies setup and configurations.
• Close collaboration with BA and QA team.
• Collaborate with existing software development team members.
• Report to the PM.
We encourage everyone not to limit themselves to only the daily tasks. We hope you are an active person trying to achieve more and to make yourself distinguish and earn extra rewards by:
• Introducing innovative ideas (bonus reward based on feasibility study).

Apply now by sending your updated resume to hr@iluminators.com.

Iluminators part of the Iluminators Group, regional leader in customer management, present in 5 countries around the world, with offices in Tirana and Fier and Korca, is looking for motivated candidates for: Customer Service Agent, TeamLeader and Back Office - Englisht Language.

Requirements:
• Knowledge of spoken and written English.
• Excellent communication and soft skills.
• Customer service attitude.
• Result orientation.
• Motivation at work.
• Flexibility.
• Decision-making.
• Must demonstrate ability to learn and apply new information.
• Typing 25 words / minute.
• Knowledge of MS Office.
• Ability to browse the Internet.
• Previous experience in the call center industry is preferred.

Apply now by sending your updated resume to hr@iluminators.com.

Iluminators parte di Iluminators Group, leader regionale in customer management, presente in 5 paesi del mondo, con tre sedi in Tirana, Fier e Korca, sta cercando per: Customer Service Agent, TeamLeader e Back Office - Lingua Italiana

Requisiti:
• Conoscenza della lingua Italiana, parlata e scritta.
• Ottima comunicazione e ‘soft skills’.
• Attitudine al servizio clienti.
• Orientamento al risultato.
• Motivazione al lavoro.
• Flessibilità.
• Deve dimostrare la capacità di apprendere e applicare nuove informazioni.
• Decision-making.
• Problem Solving.
• Typing 25 parole/minuto.
• Conoscenze MS Office.
• Skills per la navigazione su Internet.

Candidati subito inviando il tuo curriculum aggiornato a hr@iluminators.com.

We are looking to hire a talented PHP developer to manage our back-end services. As a PHP developer, you will be responsible for developing and coding all server-side logic. You will also be required to maintain the central database and respond to requests from front-end developers.

Requirements:
• You have at least 2 years of consolidated experience with writing PHP.
• You have experience with at least one PHP framework like Symfony, Laravel, CodeIgniter, or an understanding of PHP-based open-source projects like Joomla or Drupal.
• You’re familiar with front-end technologies like HTML, CSS, and JavaScript.
• You know how to work with common third-party APIs (Google, Facebook, YouTube).
• You’re analytical and good at time management.
• You have great communication and problem-solving skills.
• You’re curious about new technologies and you’re excited to find ways to implement them in your work.
• You have a big appetite to learn and improve your PHP skills.
• You possess a BS/MS degree in Computer Science, Engineering, or a related subject.
• You have professional proficiency in English (is a must).

Apply now by sending your updated resume to hr@iluminators.com.

Iluminators offers AI-driven service experience solution that automates operations and support for Customer Service, Sales and IT, making businesses and customers successful by offering consumer-like self-service resolutions to users. We are hiring an AI and DS Engineer to join our small but passionate team.

Requirements:
• Work closely with Product Management, Sales Engineering and Customer Success teams to deliver on customer requirements.
• Collaborate on design projects and code reviews with colleagues.
• Write scripts, macros and programs to automate routine analyses and actions.
• Working closely with data scientists and collaborating with back-end, front-end engineers to build products and associated datasets for Iluminators AI driven product needs.
• Improve approaches to efficiently handle ever-increasing volumes of data.
• Maintain efficiency and reliability of production of the critical datasets.
• Evaluate and propose the best tooling and processes for data access and analysis.
• Provide design and review support to the engineering teams working on data processing.
• Own a large part of the process to enforce data governance and privacy while improving data quality and reliability.
• Develop and iterate on processes, tools, communication channels, and documentation to enable the best possible technical support experience at scale.
• Maintain a strong data-driven culture within the company by interacting with diverse internal functions.

Apply now by sending your updated resume to hr@iluminators.com.