Digital Solution
4 4ChatAL
Project
- The challenge
- Our Approach
- Outcome
ChatAL
A simple, scalable cross-channel platform supported by Artificial Intelligence that guarantees a governance of communications between brands, customers and stores. Chatbots are typically used in dialogue systems for various practical purposes including customer service or information acquisition. Our chatbot is an intelligent interactive agent chatbot, which helps to automate communication with the customer and create personalized customer experiences at scale and also it can understand what a user wants and is prepared to meet users’ request.
Main Features
It is designed to automate conversation between the customer and the system. Also, this software is used for various technological purposes including information acquisitions & customer services. Our live chat software has an intelligent interactive agent chatbot. It can help to communicate with the customers automatically and can create personalized customer experiences at a high scale. Also, it can understand what a user wants and is prepared to meet users’ requirements. Moreover, it can be active 24 hours a day, 7 days a week. So, this system can help the customer at any time and support for managing business processes properly.
Artificial intelligence-based chatting Manual live chatting Lead to customer conversion in chat Facebook bots system Email collection from website Unlimited user create Super analytics Email and SMS system Separate department and agent management Small talk system Information and file sharing Customer verification system during the chat Neat and clean code of Node JS & PHP based