- The challenge
- Our Approach
The challenge The client has a long history of success with traditional direct telemarketing campaigns over the past 20 years. However, they have experienced a decrease in both the quantity and quality of sales. As a result, it has become necessary to introduce some innovations in order to significantly improve the efficiency and effectiveness of their telemarketing operations. Our Approach As Telecom encompasses various telemarketing strategies, our primary objective is to harmonize them in order to deliver a consistent customer experience. Additionally, we aim to create a unique 3-in-1 campaign that includes outbound sales, commercial inbound, and after-sales customer experience.
We have successfully developed a comprehensive and effective marketing strategy, in collaboration with our experienced business analysts. Our approach focuses on professionalism and a friendly approach to our clients, ensuring a positive and engaging experience.